KODAK DC3400 Zoom Digital Camera
User's Guide
Service and Limited Warranty Information
Where to Get Help
If you have any questions about your camera or have difficulty using it, do the following:
- Reread the product User's Guide and check the toubleshooting section.
- Visit us on the internet.
- Review the On-Line Help in the Kodak Application Software.
If you still have difficulty and need assistance, call the Kodak technical support number for your geographic area.
How to Obtain Service
Please refer to the Customer Support section for the support hotline designated to your location. Experienced personnel are available to answer your questions or to provide information on where and how to return your camera for service.
Packing Instructions
- Include a note with your camera with the following information:
- Return Authorization Number
- Model number and serial number
- Current date
- Place of purchase
- Description of the problem
- Name and address
- Include proof of the date of purchase such as a copy of the original dated product sales receipt.
- Place the camera in a plastic bag to keep out the dirt and packing materials.
- If possible, pack the unit in its original packing materials. If the original packing materials aren't available, use a sturdy carton that is large enough for you to surround the camera completely with packing material, such as crumpled newspaper.
- Securely fasten the carton with tape. Clearly write the address of the repair location and your name and address on the top and bottom of the carton.
- When you ship the carton, it is a good idea to insure the camera for replacement value.
- Do not return accessories, such as batteries, AC adapter, Memory Card, etc., with the product unless specified by the Customer Service Representative.
Limited Warranty
Kodak warrants the KODAK DC3400 Camera (excluding batteries) to be free from malfunctions and defects in both materials and workmanship for one year from the date of purchase.
Retain the Original Dated Sales Receipt
Proof of the date of purchase will be required with any request for warranty repair.
Limited Warranty Coverage
THIS LIMITED WARRANTY WILL BE HONORED ONLY WITHIN THE GEOGRAPHICAL LOCATION THAT THE KODAK DC3400 CAMERA WAS PURCHASED.
Kodak will REPAIR or REPLACE, at Kodak's option, the KODAK DC3400 Camera if it fails to function properly within the warranty period, subject to any conditions and/or limitations stated herein. Such repair service will include all labor as well as any necessary adjustments and/or replacement parts. Such repair or replacement is the sole remedy under this limited warranty.
If replacement parts are used in making repairs, these parts may be remanufactured, or may contain remanufactured materials. If it is necessary to replace the entire product, it may be replaced with a remanufactured product.
Limitations
Requests for Warranty service will not be accepted without proof of date of purchase, such as a copy of the original dated KODAK DC3400 Camera sales receipt. (Always keep the original for your records.)
This warranty doesn't apply to the battery(s) used in this camera. This warranty does not cover circumstances beyond Kodak's control, nor problems caused by failure to follow the operating instructions in the KODAK DC3400 Camera User's Guide.
THIS WARRANTY DOES NOT APPLY WHEN FAILURE IS DUE TO SHIPPING DAMAGE, ACCIDENT, ALTERATION, MODIFICATION, UNAUTHORIZED SERVICE, MISUSE, ABUSE, USE WITH INCOMPATIBLE ACCESSORIES OR ATTACHMENTS, FAILURE TO FOLLOW KODAK'S OPERATION, MAINTENANCE OR REPACKING INSTRUCTIONS, OR FAILURE TO USE ITEMS SUPPLIED BY KODAK (SUCH AS ADAPTERS AND CABLES), OR CLAIMS MADE AFTER THE DURATION OF THIS WARRANTY.
Kodak makes no other express or implied warranty for this product. In the event that the exclusion of any implied warranty is ineffective under the law, the duration of the implied warranty will be one year from the purchase date.
The option of repair or replacement is Kodak's only obligation. Kodak will not be responsible for any consequential or incidental damages resulting from the sale, purchase or use of this product, regardless of the cause. Liability for any special, consequential or incidental damages (including but not limited to loss of revenue or profit, downtimes costs, loss of the use of the equipment, cost of substitute equipment, facilities or services, or claims of your customers for such damages resulting from the purchase, use or failure of the product), regardless of cause or for breach of any written or implied warranty is expressly disclaimed and excluded herefrom.
Your Rights Under State Law
Some states or jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states or jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific rights, and you may have other rights which vary from state to state or by jurisdiction.
Outside the United States
In countries other than the United States, the terms and conditions of this warranty may be different. Unless specific Kodak warranty is communicated to the purchaser in writing by a Kodak company, no warranty or liability exists beyond any minimum requirements imposed by law, even though defect, damage, or loss may be by negligence or other act.
Regulatory Information
FCC Compliance and Advisory
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1) reorient or relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3) connect the equipment to an outlet on a circuit different from that to which the receiver is connected; 4) consult the dealer or an experienced radio/TV technician for additional suggestions.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC regulation.
Canadian DOC Statement
DOC Class B Compliance--This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications.
Obervation des normes-Class B--Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe B prescrites dans les règlements sur le brouillage redioélectrique édictés par le Ministère des Communications du Canada.
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